Accessibility Statement - ODILO

Commitment to Accessibility - ODILO TID

Odilo's goal is for all people, regardless of their situation, age, or abilities, to reach
the best version of themselves, and as a means to achieve this, to be able to use our applications without encountering difficulties.

Our company is committed to digital accessibility and equal access to culture, education, and knowledge. Our products are designed and developed according to universal design principles, to be used by everyone, including those with disabilities. ODILO has its own product team that oversees these aspects and has had a maturity process in place since 2021.

We are certified under the UNE-EN 301549:2022 standard, aligned with the Web Content Accessibility Guidelines (WCAG 2.1 level AA), obtained as a demonstration of our commitment to social responsibility, innovation, and attention to the needs of our clients and users.

The company is committed to continuing to make its websites and mobile applications accessible in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and mobile applications in the public sector, and to ensuring progressive improvement in terms of accessibility of its applications and content, aligned with RD 193/2023.

Scope

This statement applies to cloud solutions accessible via web platforms and/or mobile and desktop applications related to:
● Digital learning or entertainment ecosystems.
● Management of lending, sales, distribution, and hosting of physical and digital content.

The products include reading and learning functionalities, lending of physical and digital content, viewing of digital content, interactive exercises, offered under license to public or private entities.

Level of Compliance

This platform has been developed in accordance with the accessibility requirements established in the UNE-EN
301549:2022 Standard, in line with the provisions of Royal Decree 1112/2018 and Royal Decree 193/2023, which regulate accessibility conditions for public sector websites and mobile applications and for goods and services available to the public, respectively.

The accessibility of the web platform and apps has been successfully validated against the WCAG 2.1 level AA standard, which we endorse with the accessibility certificate obtained, although some exceptions have been found which we detail below.

Some of the general functionalities, features, or capabilities implemented related to global accessibility include:

● The applications are multilingual, meaning the user can set their preferred language.
● Users can report content that has issues as well as provide feedback and submit a rating.
● There are offline reading modes that improve user experience under adverse connection conditions.
● The applications support bookmark management and highlighting to add annotations.
● The visual characteristics of the website (font type, font and background color, etc.) are defined via the stylesheet to allow adjustment.
● The HTML and CSS code used conforms to formal grammars to ensure correct display of content across different browsers. Wherever possible, all components are 100% accessible following WAI guidelines: https://www.w3.org/WAI/ARIA/apg/. The rest we try to make work as best as possible.
● Pages are not expected to function with CSS or JavaScript disabled.
● A wide range of mobile devices and different browsers are supported, also preserving the reading position between devices.
● Tests have been performed with screen readers and semi-automated tools.
 

Mobile Applications

They have their own accessibility mode with the following features:

• Activates a high contrast theme (black and white scale)
• Accessible interface that simplifies some user actions, for example by replacing certain gestures with single-tap buttons
• Adds explicit navigation arrows and visible menu bars.

Compatible with VoiceOver (iOS) and TalkBack (Android).

Some views are prepared for different device sizes (iPad, Chromebook), displaying in landscape or portrait depending on device size.

Background color settings, font size, line spacing, margins, fonts (including OpenDyslexic).

Text-To-Speech (TTS) to listen to a reading, with adjustable speed.

Voice control of the reader.
 

Web Application

● Keyboard-compatible navigation.
● Open for use with assistive technologies like JAWS or VoiceOver.
● Notifications require manual closing, they do not disappear automatically.
● High contrast mode (light, dark).

Streaming ePub Viewer (Nubereader)

It is accessible and includes advanced options:
● Ability to change the font and even apply a special dyslexia-friendly font (Dyslexic Font).
● TTS (Text to Speech).
● Voice command option.
● Table of contents.
● Ability to search within content.
● Keyboard pagination.
● Zoom if the EPUB has fixed layout.
● Change line spacing.
● Change background color (dark mode, white, gray, sepia).
● Offline reading option (to mitigate network issues).

Streaming PDF Viewer (PDFViewer)

● Voice command option
● TTS (Text to Speech)
● Bookmarks.
● Zoom.
● Page rotation.
● Search.
● Option to go to a specific page.

Streaming Video and Audiobook Player (Nubeplayer)

● Keyboard navigation, operable.
● Chapter list.
● Timer.
● Adjust playback speed and audio volume.
● 10-second forward and rewind.
● Ability to display subtitles.

The following keyboard uses are declared to facilitate navigation:

■ “Tab” → Move forward through menus and elements.
■ “Shift” + “Tab” → Move backward through menus and elements.
■ “Enter” → Open tabs and content, play content, simulate button clicks.
■ “Spacebar” → Scroll vertically on the home carousel page.
■ “Up and Down arrows” to move through carousels.
■ “Left and Right arrows” to quickly move the playback index.

Exceptions and Non-Accessible Content

Despite continuous efforts to ensure universal accessibility, this product may contain the
following limitations:

● Some images in older or third-party content (e.g., covers or distributor images) may not have an adequate textual description or may have a generic alternative.
● Some links may not have their purpose textually defined in some residual cases.
● In certain interface operations, a fully functional keyboard alternative does not yet exist.
● On some pages, some elements may not properly receive or display keyboard focus.
● The contrast ratio in some images, logos, or other decorative elements may not meet the minimum ratio of 4.5:1; these limitations do not compromise the main functionalities of the application.
● Some interface elements may not be properly labeled, which could affect navigation via assistive technologies.
● Some pages require specific portrait or landscape orientation to be viewed correctly on certain devices, so software blocks other orientations.
● The native video player in the apps does not fully support subtitles, audio descriptions, spoken subtitles, or transcripts.
● The audio player does not support text transcripts.
● In components such as statistics or rankings presented in table form, assistive technologies may not correctly determine the row-column relationship of some elements.
● Some elements appearing after dynamic interface actions may not be announced to assistive technologies.
● The manual reading functionality of certain third-party content (e.g., e-books) may be limited because such content is not properly tagged, preventing full access via assistive technologies.
● Our current user manual does not include all documented accessibility features nor is it optimized for assistive technologies.
● Our current support chat (Zendesk) does not guarantee full compatibility with assistive technologies, although we are working with the provider to improve this.

Regarding platform content, it is provided by third parties, so Odilo is not responsible for it, although actions are being implemented to screen, consult, and filter content through certain accessibility tags and metadata, requiring collaboration from providers and distributors for this purpose. These metadata will also be visible in the content record.

Preparation

This statement was prepared through self-assessment and external review by accredited entities.
It will be reviewed periodically at least once a year, and whenever a significant accessibility review is conducted.

Communications

Service users may send communications related to accessibility, such as:
Reporting possible accessibility non-compliance, reporting difficulties in use or access to content,
making inquiries or suggestions for improvement through the contact channels provided by the client with whom we have signed the collaboration and service agreement.