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  1. Odilo Technical Support
  2. Content platform
  3. FAQ´S

FAQ´S

  • Are there any charges or penalties for late return of resources?
  • Can an audiobook be downloaded on an ereader?
  • Can I access a resource from more than one device?
  • Can I log in with different accounts?
  • Can I print the pages of eBooks or print my bookmarks?
  • Can I return resources early?
  • Compatible e-readers
  • Email Communication Unsubscription Management
  • From which devices can I access the content?
  • How can I access a course in SCORM format?
  • How can I suggest a resource that does not appear in the catalog?
  • How cumulative searches work
  • How long can I access the resource?
  • How many contents can I access simultaneously?
  • How should the password be set?
  • How to access my institution's platform through mobile devices?
  • How to Reset Passwords with Odilo Login
  • How to unblock pop-up windows on a PC
  • I Can't Recover My Password
  • Is it possible to have more than one challenge at the same time?
  • Is there content in other languages?
  • Message: "Account Blocked"
  • Supported Devices for the App
  • The "Borrow" or "Reserve" button does not appear
  • Troubleshooting Registration with External Login (Integration: Microsoft, Google, etc.)
  • What does the “Browse the entire catalog” button mean?
  • What is Adobe Digital Editions?
  • What is OPAC?
  • What to Do If You Haven’t Received a Registration Confirmation Email
  • When borrowing, the message appears: “You have exceeded the MONTHLY borrowing limit.”
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